Comments on: US Airways – How Not to Run a Business

By: Steve

Steve — Mon, 30 Jan 2006 23:19:30 +0000

AmericaWest and US Airways are merging.
World’s Largest…

With the former using Phoenix as its HQ, no one here wonders why they merged – they apparently have the same business philosophy – “let’s destroy ourselves.”

From friends who hate the union they had to join in a right-to-work state to get a decent wage as a flight attendant (many wish they worked for Southwest), to their drunken airline pilots.

Flying to Chicago on AWest, one was forced to watch the inflight movie. “Please lower all the windows during the movie,” they announced. Then you were accosted, for the next 2 hours, with the images from the movie “Chicago” – rated PG-13 for “violence, strong language, sexual situations” from overhead screens.

Five bucks let you “rent” a pair of headphones – which had to be returned, of course. I saved my money. What a way to drum up a few bucks by inconveniencing the majority of the passengers.

Stick with Southwest, if available in your area.

By: Ben

Ben — Sat, 07 Jan 2006 21:07:52 +0000

I have flown half a dozen times in the past couple of months and have been treated wonderfully by Delta and FarWest. Others I despise are United and Alaska. Alaska’s planes break on the runway with a full plane and they attempt to take off only to realize eveyone is going to die because the plane is broken. After kicking everyone off the plane for ’15 minute repairs’ they tell you two hours later that the flight is cancelled. hehehe remember that one Carl? My brother and I were also treated unfairly by one of thier male stewards and so we wrote a letter to corporate. My brothers letter was irate, mine was polite (included stewards name, hope he was fired …) I recieved a short ‘Oops’ reply in the mail a month later, no apologies though.

By: Carl Johnson

Carl Johnson — Wed, 04 Jan 2006 15:19:17 +0000

I agree. I stopped flying Northwest (Northworst) and recently Alaska airlines because of shoddy service and made a point of letting them by email WHY i stopped flying and who I was now flying with. Alaska tried to save money by firing all their baggage handlers and hiring new ones. I stopped flying when the flight time was actually shorter than the time I spent waiting for my luggage (Plus their old baggage handlers didnt put holes in their planes). Southwest, Jet blue etc will flourish and other airways deserve to die and go away if they can’t compete with other business models. Dont expect to see me at their funerals as I will be flying somewhere warm for vacation!!

By: Dr. Research

Dr. Research — Wed, 04 Jan 2006 14:52:40 +0000

Amen, brother. I’ve found that we’ll endure #2 and #3 so long as they take care of #s 1 and 4. But if they can’t do that, they needn’t waste their time to go out to the field and pretend to be an airline.